Shipping policy

Fast and efficient shipping at reasonable prices is important to us. Information about our shipping practices and policies is listed below.

Order Fulfillment: Fulfillment can take up to 2-5 business days for product in stock, and therefore all wholesale clients are asked to plan accordingly. If all products in your order are in stock and ready, you should receive your order within 2 weeks unless expedited shipping is selected. Back-ordered items can take up to 5 weeks to arrive. Please specify if you would like items to be sent as they are ready or held until the order is able to be shipped in full. Additional shipping fees may apply.

Shipping & Handling: The shipping charges quoted in your order are based on the packaging dimension and total weight of the products chosen via UPS Ground or Truck load. All orders will have Delivery Confirmation added. Orders shipped via UPS will require mandatory insurance based on the wholesale value of the order. If you would like us to use your shipping account, please include all necessary acct info. Insurance is required on all international orders (when available). If your particular country does not enable the purchase of insurance on your package, Crov Distribution will not be responsible for any loss or damage that may occur. Crov Distribution reserves the right to refuse any order felt to be fraudulent.

Local Pickup. Local pickup is available at our warehouse in Ontario, Ca. An email will be sent when your order is ready for pickup. Please make sure to follow the instructions in the email.